Refund & Cancellation Policy

Refund Policy

EGO.AI Limited offers refunds under the following conditions:

Eligibility

• Service unavailability exceeding 24 hours • Technical issues preventing core functionality • Incorrect charges or billing errors • Cancellation within 14 days of initial subscription

Refund Process

1. Submit refund request to harrylucky1111@gmail.com 2. Include order/subscription details 3. Specify reason for refund 4. Processing time: 5-7 business days

Dispute Resolution

If you believe a charge is incorrect or unauthorized, please contact our support team immediately. We aim to resolve all disputes within 48 hours.

Cancellation Policy

• Cancel anytime through dashboard or email • Pro-rated refunds for annual subscriptions • No refunds for partial month usage • Cancelation takes effect at end of billing period